Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 80.00%
😐 Neutral: 0.00%
😠 Negative: 20.00%
Santa Monica, California
Comp Quotes?Based on 10 reviews averaging 4.3 stars, overall feedback is strong. Customers most often mention helpful support.
I don't believe they are in service anymore or moved again. Pictures show a completely different location by En Sushi (not there anymore) and the new location seems to be empty with no signage, locked door, and for lease signs all over the outside. Tried to call a few times too and the line was always busy....
André is our go-to repair guy in West LA! A+ for efficiency and know-how, computer repairs and can think outside the box to do what's right for this customers. Just had another great experience where he was able to rent us a laptop for a day or two so I could work while we waited for a part to arrive. Thanks again André!...
I was having some issues with Google and how to use some of it's features. Andre was so helpful and really took the time to explain everything to me. Also he even helped me with my new phone. …...
I have taken my laptops to this business twice. The problems were diagnosed quickly and when estimates were given, the final cost was at the low end of the cost range that was quoted and very competitive with the other shops out there for …...
Update: Reducing stars after last service. I needed a battery replacement for a Macbook, so after a couple weeks waiting for their order, I dropped off the Macbook. It was returned to me with a loose battery inside that would slosh around. …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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