CompuTec Solutions in Palm Coast: 4.1-Star MSP Reviews & Trust Score

CompuTec Solutions is a Established, High-Volume MSP based in Palm Coast, holding a 4.1/5 rating across 54 reviews. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 4.1 (54 reviews) AI Trust Score: 60/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for CompuTec Solutions

60
Trust Score
5
Analyzed Reviews

😊 Positive: 60.00%

😐 Neutral: 20.00%

😠 Negative: 20.00%

🌐 Visit Website

Palm Coast, Florida

CompuTec Solutions Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

computer
chris
brought
advised
repair

AI Review Intelligence Summary

Based on 5 reviews averaging 3.8 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

D

No wonder why this place has 4.1 bad rating.... id never bring my computer here..... …...

Wanda Denice

I"m very satisfied with the work that the staff did getting me a new computer, and transfering the data. Very knowledgable and proffesional and friendly atmosphere. Thank you Compu tech...

Marianna Gorshelev

I recently brought in my iPad to have the broken glass replaced, and I couldn’t be happier with the service! The repair was done quickly, professionally, and the device looks brand new again. The staff was friendly, honest, and clearly knew …...

i Kon

Chris (the New Yorker gentleman) was an absolute stand up guy. I called about my Mustang ECU having issues and he proceeded to spend the next half hour helping me diagnose and figure out the issue. He really knows his stuff and it’s rare …...

Jason Joseph

"Mixed reviews"! Personally I like Chris, but brought an item that had sentimental value to me and he advised I could get a new one for what he'd charge just to do a screen repair. I advised their was a special program on this unit I was …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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