CompuTech Computers Elmhurst - MSP Reviews, Trust Score & AI Analysis

CompuTech Computers, Inc. operates as a Balanced MSP with notable strengths in Helpful support team. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 3.6 (20 reviews) AI Trust Score: 52/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for CompuTech Computers

52
Trust Score
5
Analyzed Reviews

😊 Positive: 60%

😐 Neutral: 0%

😠 Negative: 40%

🌐 Visit Website

Elmhurst, New York

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MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
exam
professional
calm
test

AI Review Intelligence Summary

Based on 5 reviews averaging 3.8 stars, overall feedback is mixed. Customers most often mention helpful support.

Customer Review Highlights

Brett Lee

as a PSI test center. staff must be professional by stop talking loudly. They are harmful than helpful. please... be quiet. this needs to be officially filed as a complaint to PSI.. also, please keep the place clean. all surfaces were greasy and had food waste smell throughout. I should have taken online test at home instead.....

Jade Slater

Small and outdated but the environment kept me calm and became my go to spot for my teacher cert exams. The people are professional and nice. You save a lot of time if you have to use the restroom because they are efficient in accommodating …...

Sayeed Ali

It's a little hard to find at first, but aside from that I was pleasantly surprised. The environment was calm and the room was quiet with a fan for white noise. The person who was working there was calm and relaxed too which I appreciate. …...

Ishimabet Bryce

Testing experience was fine and the process before the exam was fine. One worker was more attentive than another. Unfortunately when i finished my exam the attentive worker wasnt there. I was told i would get an email regarding pass/fail …...

Raf Tan

My first time to take an exam here. (Cisco Devnet). Maybe because I passed.. but I don’t have anything bad to say about this exam center. The staff was professional. Lockers are available for your stuff, bathroom is available too. The …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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