COMPUTEK Castle Rock - MSP Reviews, Trust Score & AI Analysis

COMPUTEK, llc operates as a Balanced MSP with notable strengths in Strong communication. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
COMPUTEK, llc logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.6 (22 reviews) AI Trust Score: 67/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Balanced MSP

✨ AI Insights for COMPUTEK

67
Trust Score
20
Analyzed Reviews

😊 Positive: 90%

😐 Neutral: 0%

😠 Negative: 10%

🌐 Visit Website

Castle Rock, Colorado

COMPUTEK Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
85
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Strong communication

Most Common Customer Feedback Themes

Strong communication
bill
computek
computer
recommend

AI Review Intelligence Summary

Based on 20 reviews averaging 4.6 stars, overall feedback is excellent. Customers most often mention strong communication.

Customer Review Highlights

Pragmatic Person

Business closed without warning. Data gone?...

Eric Hagen

Sent a request via there web sight for some one to call me and see if it's possible to repair the software on my laptop and never heard back, drove by a few times and they were never there/open, ended up just formatting and installing new copy of windows, lost all the data I had and needed,...

Layman's Terms

Hands down Bill is awesome. He is knowledgeable and easy to work with. He is hard working and has integrity, which is crucial and hard to come by sometimes. I love this place I highly recommend COMPUTEK to anyone looking for a good experience. ?? …...

andy crabb

I'd highly recommend Bill if you need help with a computer issue!! Helped get my laptop back up and running incredibly well. Fast help and great rate, can't recommend him enough....

michelle hardison

Bill was very professional, timely and spent a lot of time explaining what he had worked on! Thank you! Michelle...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss COMPUTEK, llc.


No discussions yet. Be the first to ask a question about COMPUTEK, llc.

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>