Computer Citi Puyallup - MSP Reviews, Trust Score & AI Analysis

Computer Citi operates as a Balanced MSP with notable strengths in Helpful support team. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
Computer Citi logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.1 (87 reviews) AI Trust Score: 61/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Computer Citi

61
Trust Score
25
Analyzed Reviews

😊 Positive: 60%

😐 Neutral: 4%

😠 Negative: 36%

🌐 Visit Website

Puyallup, Washington

Computer Citi Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
laptop
computer
when
took

AI Review Intelligence Summary

Based on 25 reviews averaging 3.6 stars, overall feedback is mixed. Customers most often mention helpful support.

Customer Review Highlights

dustin corwin

Nice little shop that actually sells components with friendly staff....

Lisa Ringus

10/2025 We have always been extremely happy and 100% satisfied with Computer Citi. There always polite, knowledgeable and every time I have a problem they take the time to go over things with me and the owner even set up my new Tower to …...

zack saroeuy

Nice guy had an issue with my plotter machine and he had the port I needed on hand and then gave me some tips to replace myself. Would recommend...

Linda Woods

Took my laptop in thought I charging USB port needed to be replaced. Gentleman looked at my computer told me I had 2 charging ports. My bad. He also showed me an adapter I could get that will stay in the port would not have to keep …...

Leigh Stenberg

My laptop needed the power port repaired. It was working perfectly fine before I took it in to get physically repaired. They charged me $45 for a diagnostic when the problem was already known and close to $300 in “repairs” when they handed …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss Computer Citi.


No discussions yet. Be the first to ask a question about Computer Citi.

When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>