Computer Guys Saint Augustine - MSP Reviews, Trust Score & AI Analysis

Computer Guys operates as a Security-First MSP with notable strengths in Helpful support team, Security-focused operations. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 4.7 (50 reviews) AI Trust Score: 77/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Computer Guys

77
Trust Score
25
Analyzed Reviews

😊 Positive: 92%

😐 Neutral: 0%

😠 Negative: 8%

🌐 Visit Website

Saint Augustine, Florida

Computer Guys Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Security-focused operations

Most Common Customer Feedback Themes

Helpful support team
Security-focused operations
computer
mike
guys

AI Review Intelligence Summary

Based on 25 reviews averaging 4.7 stars, overall feedback is excellent. Customers most often mention helpful support, a security focus.

Customer Review Highlights

Tishma Altof

Life savers! I was told by another place that my laptop was not able to be repaired and that everything was lost. To my surprise the computer guys were able to save all of my beloved pictures. They even gave me options to fix my laptop. I could not be happier!...

Roger Kowalski

I went in with a lap top that didn’t come on. The nice lady hooked it up and pressed the on switch a couple times and low and behold it came up she figured it had locked up during an update and finnaly after several days came back up I …...

Randy Brodsky

i give Mike five stars. this guy knows his stuff. I did two new builds and had issues. Mike fixed this in days. the pricing is spot on. very reasonable. I took one build to another 'computer guy' in St. Augustine and he told me to reset the RAM. Boy, was he wrong. You cannot go wrong with Mike and Dana...

Patrick Szrol

Had some computer problems after a storm and they fixed it up fast. Very helpful, highly recommend...

Carl Hammar

UPDATE: This place was taken over by someone else, the new owners are not anywhere as nice, helpful ( in fact pretty rude ) when called for some assistance. Too bad, the old "guy" was awesome ! …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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