Computer Medics (Henderson) - 4.8/5 Rated MSP Reviews & Services

Computer Medics is a Security-First MSP based in Henderson, holding a 4.8/5 rating across 83 reviews. Customers most often mention Security-focused operations. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 4.8 (83 reviews) AI Trust Score: 82/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Computer Medics

82
Trust Score
26
Analyzed Reviews

😊 Positive: 92.31%

😐 Neutral: 0.00%

😠 Negative: 7.69%

🌐 Visit Website

Henderson, Nevada

Computer Medics Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Security-focused operations

Most Common Customer Feedback Themes

Security-focused operations
computer
steven
medics
time

AI Review Intelligence Summary

Based on 26 reviews averaging 4.7 stars, overall feedback is excellent. Customers most often mention a security focus.

Customer Review Highlights

Rich

With password issues, I became totally locked out of my Windows 11 Pro desktop computer over the weekend. After a recommendation from AI, I called at 9 AM on Monday morning, and Steven of Computer Medics picked up and answered. …...

Patricia Palmer

Cannot say enough for the prompt service I received. They are the only computer people I let touch my equipment. Installation, repair are the best. Problem solvers extraordinary. Never use anybody else, they are top of the line....

Laurie McGowan

Fast friendly and knowledgeable service. If I need help again,I will call them!,...

Stanley Peller

First time user of your service. Steven was terrific fixed the problem in a matter of minutes. Will call again if another problem arises. Thank You, Stanley...

Frank Lee

Called them for a GPU repair. They said they don't repair components. They mostly deal with software. This company does not repair computers....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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