Computer Repair and Services (Racine) - 4.7/5 Rated MSP Reviews & Services

Computer Repair and Services is a Balanced MSP based in Racine, holding a 4.7/5 rating across 10 reviews. Customers most often mention Helpful support team. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.7 (10 reviews) AI Trust Score: 74/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Computer Repair and Services

74
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Racine, Wisconsin

Computer Repair and Services Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
fixed
laptop
screen
weekend

AI Review Intelligence Summary

Based on 5 reviews averaging 4.6 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Robert Liverant

Moved my data, from old computer to another one. Fixed old computer. Nice man. Very helpful....

Nazario Prickette

Amazing experience, Incredibly helpful even though he wasn't able to fix my problem. I had a bad usb c port on my laptop. When talking to him, I did not feel like a customer, I felt like I was talking to a friend. He did not criticize my …...

Mark Weitkum

Unfortunately, although he has a good reputation, he couldn't help us, as we needed SSD's installed on our LG Gram laptops, and he's not an "authorized LG repair facility". It would have voided our warranties...ugh......

Mike R

I came upon this establishment because it had a couple of good reviews and now I want to add to that in the hopes it will attract more customers. I had a very positive and satisfying experience. Rolando was able to diagnose the situation …...

Brittany & Hillary FULL TIME MOMMIES

brought my laptop that had a broken screen on Friday and had a screen overnighted and since it was the weekend I understood that it wasn't going to be fixed by the weekend but that was fine he did such a wonderful job and he fixed my hard …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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