Computer Surgeon Saint Petersburg - MSP Reviews, Trust Score & AI Analysis

Computer Surgeon operates as a Security-First MSP with notable strengths in Fast response times, Helpful support team, Strong communication, Security-focused operations, Exceptional customer satisfaction. The company appears best suited for 25-100 employees organizations seeking High-touch IT support.
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⭐ 5 (51 reviews) AI Trust Score: 90/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Computer Surgeon

90
Trust Score
25
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Saint Petersburg, Florida

Computer Surgeon Quotes?

Business Support Operations Analysis summary

Operational Scoring

85
Support
85
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Security-focused operations
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
Strong communication
Security-focused operations
mike

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support, strong communication, a security focus.

Customer Review Highlights

Tanya Youvan

I needed help adding external storage to my laptop and the person who helped me was amazingly patient, generous and kind. He responded immediately to my text, he then called, he sent me a link for me to buy it myself and gave me simple …...

Alixandra Holden

Mike was AMAZING!!!!! would highly recommend to anyone in st Pete. He was quick and efficient and helped me when my own IT guys couldn’t. Got my water logged computer up and running and it’s been months and it still works great...

Nati Bittman

I had a fantastic experience with Computer Surgeon. Michael was absolutely wonderful to work with caring, patient, and a great listener. He really takes the time to understand the issue and treats your computer like it’s his own. …...

SPENCER HYATT

Excellent service, great communication and a quick turnaround. Was experiencing some laggy issues with my computer, now everything is running smoothly. Will definitely use again....

Dana Cohoon

Mike is professional and very competent. He cleaned up my computer efficiently and returned it in a short period of time....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 25-100 employees organizations seeking managed IT services

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