Computer Technologies and More in Hendersonville: 4.7-Star MSP Reviews & Trust Score

Computer Technologies and More is a Established, High-Volume MSP based in Hendersonville, holding a 4.7/5 rating across 74 reviews. Customers most often mention Fast response times, Helpful support team. Some reviews also note Security incident reported. Best suited for 25-100 employees organizations seeking high-touch IT support.
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⭐ 4.7 (74 reviews) AI Trust Score: 80/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
50/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for Computer Technologies and More

80
Trust Score
26
Analyzed Reviews

😊 Positive: 92.31%

😐 Neutral: 0.00%

😠 Negative: 7.69%

🌐 Visit Website

Hendersonville, Tennessee

Computer Technologies and More Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
50
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team

Most Common Customer Feedback Themes

Helpful support team
Fast response times
Security concerns
computer
david

AI Review Intelligence Summary

Based on 26 reviews averaging 4.7 stars, overall feedback is excellent. Customers most often mention helpful support, responsive support. Some reviewers raised concerns about a reported security issue.

Customer Review Highlights

A H

Upon my arrival at 8:00 AM on June 11, 2026, the premises appeared unoccupied. I subsequently attempted to leave a voicemail, but the mailbox was full. …...

Wesley Barrow

TLDR: Good quality, good pricing, and fast. After I left the shop I literally forgot to write a review i was so happy that i could use the computer. Bro fixed my graphics card in a few hours and called me …...

*Happy Days*

I am so grateful! Today, Sam, at Total Wireless, saved my Galaxy S21 Ultra and saved me money! I shattered the back of my phone and the glass fell off. I am so grateful to Sam for replacing the back of my phone at a low price compared to …...

Madison Dearen

Super amazing guys and fast and friendly service. Got us in and out over night. And was ready the next day. Explained everything that was wrong with computer and even checked phone and tablet for free. Highly recommend these guys for any of your tech needs....

Kris

Amazing service! As a long time PC user, when I ended up bricking my PC in the middle of the night (11PM!!), these guys saved me big time! Thanks a ton!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 25-100 employees organizations seeking managed IT services

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