Computer & Wireless Solutions MSP Review: Ratings, Trust Score & Services in Flushing

Computer & Wireless Solutions is a Established, High-Volume MSP based in Flushing, holding a 4.8/5 rating across 72 reviews. Customers most often mention Helpful support team. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 4.8 (72 reviews) AI Trust Score: 84/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Established, High-Volume MSP

✨ AI Insights for Computer & Wireless Solutions

84
Trust Score
25
Analyzed Reviews

😊 Positive: 96.00%

😐 Neutral: 0.00%

😠 Negative: 4.00%

🌐 Visit Website

Flushing, New York

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Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
screen
fixed
phone
computer

AI Review Intelligence Summary

Based on 25 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

D J

I was happy with the service and would use his services again. He seems to be a staple in the neighborhood, as everyone knows him. As I waited, people were coming in and out, plus phone calls. He was great at multitasking and had patience....

Avi Balash

I had 3 recent issues for cell phones and a laptop repair. All resolved quickly with very fair price in advance....

Nathan Leibowitz

very satisfied with the service - my laptop hd went bad and he was able to clone it and move everything, including programs, into a new hd. all working just fine....

Michael Suyunov

Came here a while ago for my laptop hinge and screen to be repaired, got the laptop back in worse condition missing screws and claimed he never took them, proceeded to charge me a 130 dollar diagnostic fee and that fee alone covered to cost …...

J J

The owner is very professional and offers quick service. I contacted five places to fix my computer, and I was aware of the prices for the parts. Except for this store, all the others quoted unreasonable prices. I highly recommend this place....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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