Computers R Us Kennesaw - MSP Reviews, Trust Score & AI Analysis

Computers R Us™ operates as a Balanced MSP with notable strengths in Helpful support team, Strong communication, Professional client interactions, Exceptional customer satisfaction. The company appears best suited for 100+ employees (mid-size to enterprise) organizations seeking Standard IT support.
Computers R Us™ logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.9 (1486 reviews) AI Trust Score: 99/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Computers R Us

99
Trust Score
25
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Kennesaw, Georgia

Computers R Us Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
85
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Strong communication
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Strong communication
Professional client interactions
here
price

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, strong communication, professionalism.

Customer Review Highlights

Stephen Powell

I took my laptop in for a repair. I was very specific about the timeframe I needed it done by. I'm an A/V professional that makes a living off my computer. They hit the timeframe at an affordable price, I couldn't be happier! I trust these guys, you should too!...

Lucas Ospina

Amazing customer service! This is my second time coming here to get an iPad repaired, and once again I had a great experience. They are affordable, honest, and very knowledgeable. They take the time to explain everything and don’t try to …...

julia phelps

Saved my sanity! I am intimidated by technology and not very savvy, and they were patient, understanding, I felt very comfortable and they just made it so easy it was like a conversation. And they know their stuff. Beyond reasonable pricing....

Johanna Hawf

I’ve used Computers R Us for 10+ years. Everyone is knowledgeable, kind, and professional. Speedy service too! 5 ⭐️’s!...

Damere Daniels

Sam is amazing! Very friendly and fixed my daughter’s phone TWICE within the hour and without incident! Thanks Sam!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss Computers R Us™.


No discussions yet. Be the first to ask a question about Computers R Us™.

When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>