CompuTime (Prescott Valley) - 3.9/5 Rated MSP Reviews & Services

CompuTime - A Fruth Group Company is a Balanced MSP based in Prescott Valley, holding a 3.9/5 rating across 11 reviews. Customers most often mention Fast response times. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 3.9 (11 reviews) AI Trust Score: 46/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for CompuTime

46
Trust Score
9
Analyzed Reviews

😊 Positive: 66.666666666667%

😐 Neutral: 0%

😠 Negative: 33.333333333333%

🌐 Visit Website

Prescott Valley, Arizona

CompuTime Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

85
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times

Most Common Customer Feedback Themes

Fast response times
after
excellent
years
business

AI Review Intelligence Summary

Based on 9 reviews averaging 3.7 stars, overall feedback is mixed. Customers most often mention responsive support.

Customer Review Highlights

Gidget Slater

We've been using Fruth Group for many years and feel that we get local, responsive, top notch service. We feel very comfortable that we have the most secure network and backups and that they stay at the forefront of ever-changing …...

Bridgette Lenz

Everyone is friendly, knowledgeable, and easy to talk to! Keep up your excellent service!...

Central Highlander

Nice job recovering my deeply troubled laptop....

Daniel Erps

not bad service, I got no service at all (July 7, 2019) after 5 years as customer with no issues. I was turned away with the explanation that the business had changed its name and was just servicing business clients not the people of …...

Carolyn Harris

Wil at Computime saved us after we were stranded by a private "tech" after paying more than $500. Wil got us up and running promptly, and the few was very reasonable. We recommend Computine....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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