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ConnectOn Reviews, Services & Trust Score

ConnectOn - Managed IT Support & Security Services Tampa FL operates as a Balanced MSP with notable strengths in . The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 4.8 (5 reviews) AI Trust Score: 77/100 Balanced MSP Standard
Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for ConnectOn

77
Trust Score
5
Analyzed Reviews

😊 Positive: 80%

😐 Neutral: 0%

😠 Negative: 20%

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Tampa, Florida

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Service Delivery Analysis

ConnectOn - Managed IT Support & Security Services Tampa FL operates as a Balanced MSP with notable strengths in . The company appears best suited for 10-100 employees organizations seeking Standard IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style Standard
Operational Maturity Established

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

When This MSP Is A Strong Fit

  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

IT services excellence
Managed IT solutions
Cloud and hybrid IT
Customer service experience
Local Tampa IT company
Sales manager behavior
Customer recommendations

AI Review Intelligence Summary

The reviews present a mixed perspective on the IT company. While most customers praise the company as a top choice for IT needs, highlighting its expertise in managed services, cloud, and hybrid solutions, one review strongly criticizes the sales manager's rude behavior, which negatively impacted their experience. Overall, the company is recognized for quality IT services, but customer service issues may affect some clients.

Customer Review Highlights

Barry Swift ⭐ 5/5

The sales manager was one of the rudest most conceding people I've ever met. Left a bad taste in my mouth. Would not recommend....

Gabe S ⭐ 5/5

Best place for you're IT needs...

Johnathan Cox ⭐ 5/5

Great Tampa IT company....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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