Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 40.00%
😐 Neutral: 4.00%
😠 Negative: 56.00%
Elk Grove, California
Consolidated Communications Quotes?Based on 25 reviews averaging 2.6 stars, overall feedback is below-average. Customers most often mention helpful support, strong communication.
Very good internet Provider I don’t know why people explaining but my internet works fine I like this company because my Comcast was super slow and Fidium now So fast and upload match faster then Xfinity and very good Technician service so smart tech works clean and fast...
Absolutley the worst customer service. We have been with this company since it was Sure West. They killed TV service, so now we just have internet and email. …...
Elderly (88+) mother in law has them for internet and home phone. Intermittent problems last few weeks, but yesterday phone and internet completely down. Took over 12 hours to get tech assistance on phone. I opened up panel and assisted tech trouble shoot. Thinks it requires a new gateway. Next appointment not available for 4 days....
Working and business with Consolidate Communication Corporations is problematic. The trouble with my services fixit button and help lines with CCI, is fading into nothing! It's like your on your own here customers? Not a good business …...
If I could give negative stars, I would!! This is the most horrible company with lowest type of customer service we have ever experienced!! The tech support guys are so much better at customer handling and service than the customer service …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
Ask questions, share experiences, or discuss Consolidated Communications.
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Compare trust scores, customer reviews, pricing signals, and managed IT services.
