Consumer Cellular (Roseville) - 5.0/5 Rated MSP Reviews & Services

Consumer Cellular is a Balanced MSP based in Roseville, holding a 5.0/5 rating across 49 reviews. Customers most often mention Helpful support team, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (49 reviews) AI Trust Score: 90/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Consumer Cellular

90
Trust Score
25
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Roseville, California

Consumer Cellular Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
ramona
phone
helpful
michael

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Debra Mack

Mr. Michael has been a pleasure to work with. He has unlimited patience and a professional demeanor. I intend to buy my next phone through him. Please reward him for a job well done....

Harold Birge

?So far so good they really know how to ?Get R Done ? …...

Michael O'MALLEY

Ramona is awesome,great customer service...

Debbie Campbell

We stopped in to get a new phone for my husband he had lost his. Michael helped us. He showed us the phones we picked one and he got all the gadgets for the phone. He did all the work to get it connected. He was professional and very calm. It was a nice change since the day was a bit stressful. Thank you Michael....

Manfref Pleger

Love the new store in Roseville, Great customer service,, I upgraded my phone & Ramona helped me transfer all my stuff to my new phone & answered all my questions, very thankful keep up the great work Consumer Cellular ⭐⭐⭐⭐⭐...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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