Creative IT (Hillsboro) - 4.3/5 Rated MSP Reviews & Services

Creative IT is a Balanced MSP based in Hillsboro, holding a 4.3/5 rating across 13 reviews. Customers most often mention Fast response times, Helpful support team, Strong communication, Professional client interactions. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 4.3 (13 reviews) AI Trust Score: 69/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Creative IT

69
Trust Score
15
Analyzed Reviews

😊 Positive: 93.33%

😐 Neutral: 0.00%

😠 Negative: 6.67%

🌐 Visit Website

Hillsboro, Oregon

Creative IT Quotes?

Operational Overview summary

Operational Scoring

85
Support
85
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Professional client interactions

Most Common Customer Feedback Themes

Helpful support team
Fast response times
Strong communication
Professionalism concerns
help

AI Review Intelligence Summary

Based on 15 reviews averaging 4.7 stars, overall feedback is excellent. Customers most often mention helpful support, responsive support, strong communication. Some reviewers raised concerns about professionalism concerns.

Customer Review Highlights

Forrest Imel

CFI has been great to work with! They've been fulfilling orders for our small business for several months now and have been very communicative and helpful in the process as well as patient with us as we learn more about the ins and outs of fulfillment and running an online business....

333 SPENDY

Pretty trashy operation going on in here. Extremely unprofessional lead named Rodi. Doesn't know how to talk to people with respect. Avoid this place and save yourself the stress it'll cause you....

Brad Reitzenstein

If you need help with your computer systems for home or business do not hesitate to call Patrick. Very Knowledgable and passionate about what he does to help you....

William Stetzner

I had an amazing experience working with Patrick at Creative IT. He truly understood our IT systems and provided solutions that were both effective and affordable. Throughout the entire process, he was incredibly pleasant to work with and made everything seamless. Highly recommend!...

Mayra Gomes

We’ve been working with Creative Fulfillment as our 3PL partner for over 10 years, and we are extremely happy with the services they provide, from warehouse and inventory management to subscription kitting, E-commerce order fulfillment and …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 1-25 employees (small business) organizations seeking managed IT services

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