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Crime Prevention Security Systems Reviews, Services & Trust Score

Crime Prevention Security Systems operates as a Security-First MSP with notable strengths in Fast response times, Helpful support team, Security-focused operations, Personalized customer experience. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
⭐ 0 (10 reviews) AI Trust Score: 71/100 Security-First MSP High-touch
Best For 10-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Security-First MSP

✨ AI Insights for Crime Prevention Security Systems

71
Trust Score
10
Analyzed Reviews

😊 Positive: 70%

😐 Neutral: 20%

😠 Negative: 10%

Gainesville, Florida

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Business Support Analysis

Crime Prevention Security Systems operates as a Security-First MSP with notable strengths in Fast response times, Helpful support team, Security-focused operations, Personalized customer experience. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
Best Fit 10-100 employees
MSP Archetype Security-First MSP
Support Style High-touch
Operational Maturity Established

Operational Scoring

85
Support
70
Communication
70
Technical
100
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Security-focused operations
Personalized customer experience

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Helpful and knowledgeable staff
Efficient problem resolution
Excellent customer service
Slow response times
Poor installation quality
Mandatory three-year contract
Personalized attention from owner
Positive overall reputation

AI Review Intelligence Summary

Customers generally express satisfaction with Crime Prevention Security Services (CPSS), highlighting helpful and knowledgeable staff such as Tobias, Jeffrey, Bill, Dorothy, Derrick, and owner Randi. Positive experiences include efficient problem resolution, excellent customer service, and personalized attention. However, some customers report issues with slow response times, poor installation quality, and dissatisfaction with the mandatory three-year contract, which was inflexible even in sensitive situations. Overall, CPSS is viewed as a reliable security service provider with room for improvement in responsiveness and contract policies.

Customer Review Highlights

Amy Storch ⭐ 4/5

I used the chat function on the website and Tobias helped me figure out which device needed new batteries and scheduled Jeffrey to come right out to install updated devices. They were both so nice and helpful....

B. C. ⭐ 4/5

Recently bought a home that was previously serviced by this company. Initially I was excited to transfer service and get set up with them. Based on their inability to perform even the simplest of tasks, I opted not to continue the service …...

Cesar and Flora Arturo ⭐ 4/5

Even though it took a while for them to get back to me, Tobias was patient and helped me resolved the issue without a service call. 5 stars for him, 3 for the company since it took a second alert and >24 hours to reply, 4.5 overall....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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