CRU MSP Review: Ratings, Trust Score & Services in Pembroke Pines

CRU is a Security-First MSP based in Pembroke Pines, holding a 5.0/5 rating across 11 reviews. Customers most often mention Security-focused operations, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
CRU logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 5 (11 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for CRU

82
Trust Score
8
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Pembroke Pines, Florida

CRU Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Security-focused operations
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Security-focused operations
years
work
highly
recommend

AI Review Intelligence Summary

Based on 8 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention a security focus.

Customer Review Highlights

Craig Fidler

I'm the owner of Fidler EyeCare in Fort Lauderdale and I've been using Jack and Elvis at CRU for a few years now. With medical records, insurance billing, examination technology, networking, security etc...the level of expertise required …...

Claudine Le Mignot

Great customer service!...

Gabrielle Albert

Most reliable and honest company I've worked with in years!...

Robert Shoelson

They know how to fix things and are very prompt when you need them....

Ashley Carrera

CRU is the best IT services I have ever used!!! Our company has used them for years. They show up on time and make sure everything is resolved before they leave. They are knowledgeable and always explain what happened and how to fix it. I highly recommend CRU!!!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss CRU.


No discussions yet. Be the first to ask a question about CRU.

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>