Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 54.545454545455%
😐 Neutral: 0%
😠 Negative: 45.454545454545%
Muskegon, Michigan
Crump Communications Quotes?Based on 11 reviews averaging 3.2 stars, overall feedback is mixed. Customers most often mention helpful support, strong communication.
Seem like nice people but totally overwhelmed. When the first issue arose, they abandoned ship and didn’t return phone calls or emails, just said “we gotta wait.” Been waiting for over a month to get a call back....
Not helpful at all, extemly short. Not sure how to reply, but I am not even a customer. I actually called in to ask some questions and it was the person who answered the phone....
Don’t let them install the new phone to your hotels they will take deposit and never finish work. They own local business Quincy is owner they never came to finish our phone system from last 2 years I ask to come and finish they keeps …...
Not a committed service don’t pay in advance, we are hotel and completely not satisfied...
We built a new hotel in 2024, and Quincy's company, Crump Communications, provided and installed the phone system, camera system, and WiFi for the entire building. These are the best systems we've ever used! Quincy is outstanding, and Nate …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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