CS2K Upland - MSP Reviews, Trust Score & AI Analysis

CS2K | Computer Solutions - Business IT Support operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 4.5 (106 reviews) AI Trust Score: 74/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for CS2K

74
Trust Score
25
Analyzed Reviews

😊 Positive: 80%

😐 Neutral: 0%

😠 Negative: 20%

🌐 Visit Website

Upland, California

CS2K Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

computer
solutions
laptop
years
when

AI Review Intelligence Summary

Based on 25 reviews averaging 4.2 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Robin Rhodes

I have always had wonderful service at Computer Solutions, Upland! I want to particularly give a shout out to Julian and at Najma for their help at this time when I am under so much stress at work from home with my need to understand new technologies!! They are the best!!...

Verbal Swag Rawkey

Do it all Computer stores have always been a little cringey to me. I’m not talking Geek Squad level cringe, but just a little... I had a great experience at Computer Solutions on Monte Vista ave. Just below …...

Codi Lazar

They destroyed my laptop, causing it to burst into flames (see photo). I brought my Mac laptop in for a battery change and when they opened it they said that the machine burst into flames. They said this sometimes happens, but I called …...

Eddie Ramos

Thank you CS of Upland, took my laptop to them because is was just so slow booting up drove me crazy. They cleaned it and added an ssd card and wow what a difference...love using my laptop again. Good pricing, quick turnaround and professional....

Tina S

Computer Solutions is awesome! They were able to diagnosis the problem & fix the problem within 2-3 business days for under $100 - as opposed to shipping my laptop off to the maker, taking up to 2-3 weeks, paying the same for only a diagnosis! So thanks Computer Solutions you are a life saver!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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