Custom Computer Solutions MSP Review: Ratings, Trust Score & Services in Tulsa

Custom Computer Solutions is a Security-First MSP based in Tulsa, holding a 4.9/5 rating across 44 reviews. Customers most often mention Fast response times, Helpful support team, Strong communication, Security-focused operations, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
Custom Computer Solutions logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.9 (44 reviews) AI Trust Score: 79/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Custom Computer Solutions

79
Trust Score
27
Analyzed Reviews

😊 Positive: 96.30%

😐 Neutral: 0.00%

😠 Negative: 3.70%

🌐 Visit Website

Tulsa, Oklahoma

Custom Computer Solutions Quotes?

Business Support Operations Analysis summary

Operational Scoring

85
Support
85
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Security-focused operations
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Strong communication
Fast response times
Security-focused operations
Technical execution concerns

AI Review Intelligence Summary

Based on 27 reviews averaging 4.9 stars, overall feedback is excellent. Customers most often mention helpful support, strong communication, responsive support, a security focus. Some reviewers raised concerns about technical execution concerns.

Customer Review Highlights

Lisa Quinnelly

Great balance of security vs time consuming log ins. Great response time. Repaired one of computers with extra parts he had at no additional cost. Was able to switch programs to another computer that my previous IT company couldn't do. …...

Wendy Young

Unfortunately, we had to secure an attorney to resolve numerous issues related to this business, and we offered a small settlement to end the relationship, which was accepted.- UPDATE. It would be appreciated if Matt would remove my previous review from his website as I can no longer endorse his services....

REPO EQUIPLLC

Custom Computer Solutions delivered an outstanding experience from start to finish. The team was professional, knowledgeable, and very easy to work with. They provided reliable support, clear communication, and strong technical expertise …...

Mike & Traci Owen

We recently partnered with Custom Computer Solutions in Tulsa for full IT management and support, and I can confidently say Matt Seger has been an absolute godsend for our non-profit clinic. …...

Glenda Osei

When our company has had computer problems Custom Computer Solutions has always been very thorough in accessing the problem and getting it corrected without the company or individuals having much down time. As you know this is very critical in getting our jobs done within the company....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss Custom Computer Solutions.


No discussions yet. Be the first to ask a question about Custom Computer Solutions.

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>