Custom Software Terre Haute - MSP Reviews, Trust Score & AI Analysis

Custom Software, Inc. operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 3.3 (3 reviews) AI Trust Score: 33/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Custom Software

33
Trust Score
2
Analyzed Reviews

😊 Positive: 50%

😐 Neutral: 50%

😠 Negative: 0%

🌐 Visit Website

Terre Haute, Indiana

Custom Software Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

called
custom
software
andy
immediately

AI Review Intelligence Summary

Based on 2 reviews averaging 4.0 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Stacey Snider

I had to take over running a 3 liquor store operation in 2014 in southern Indiana and I was immediately introduced to Custom Software. I did not know the first thing about their program. I called the company and they immediately started …...

Andy Adams

CAME TO WORK AT 7AM THIS MORNING TO A DEAD SERVER,HAD NO LUCK RESTARTING,CALLED CUSTOM SOFTWARE AND ANDY WAS HERE WITHIN HALF AN HOUR ,ANDY WASN'T HAVING ANY SUCCESS EITHER, HE TOOK COMPUTER TO OFFICE ,HAD IT BACK BEFORE NOON,MADE SURE IT …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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