DAK Services (Des Plaines) - 5.0/5 Rated MSP Reviews & Services

DAK Services, Inc. — Business Phone Systems is a Balanced MSP based in Des Plaines, holding a 5.0/5 rating across 11 reviews. Customers most often mention Helpful support team, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
DAK Services, Inc. — Business Phone Systems logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 5 (11 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for DAK Services

82
Trust Score
11
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Des Plaines, Illinois

DAK Services Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
dave
phone
knowledgeable
recommend

AI Review Intelligence Summary

Based on 11 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Neal zazove

Our law firm has used the services of D.A.K on multiple occasions and he has been nothing short of knowledgeable, and professional. Moving an office is a painful experience but he made it so much easier. He even recommended other terrific services such as a mover and shredding service. I cannot recommend him more highly....

Gary Langwell

Outstanding service....

Alexandra Looff

Dave is knowledgeable and thorough in the way he explains the different options available at DAK...

Marisa Marton

Dave is very knowledgeable and reliable. He has worked on the Des Plaines Chamber phone system for years and we never have to worry if we have an issue. We highly recommend Dave for your telecommunication needs....

Thomas Merlin

Hey dave did a great Job on setting up our phone system and certainty takes pride in making sure everything works that way it should!!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss DAK Services, Inc. — Business Phone Systems.


No discussions yet. Be the first to ask a question about DAK Services, Inc. — Business Phone Systems.

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>