Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 50%
😐 Neutral: 0%
😠 Negative: 50%
Little Elm, Texas
Dallas Technology Solutions Quotes?Based on 4 reviews averaging 3.0 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.
I wish there was a 0 star option for Shane Mundee and Dallas Technology Solutions. Shane has worked with my company for 12 years, and once we sold our firm and asked him to provide our administrative passwords he attempted to hold our …...
Horrible custom service. Called to ask a question and was told never to call again. He asked if I was selling something and I said no, I'm a potential customer. He talked over me angrily and hung up on me. Jesus, never go near this company....
Great place of business and customer service is awesome...
I have used Shane and his company for over 2 years, and so far it's been great! He works non-stop and i can always either reach him or one of his employees. …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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