Dapper IT LLC Gresham - MSP Reviews, Trust Score & AI Analysis

Dapper IT LLC operates as a Balanced MSP with notable strengths in Helpful support team, Exceptional customer satisfaction. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 5 (123 reviews) AI Trust Score: 99/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Dapper IT LLC

99
Trust Score
25
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Gresham, Oregon

Dapper IT LLC Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
gabriel
computer
recommend
time

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Brent Fraunfelder

Gabriel was able to help me determine what happened to my printer. Unfortunately, it wasn't fixable, but I was able to at some point determined that I will need another one. I think if you have a computer or a printer problem.I would recommend Gabriel because he was very helpful.And thorough too...

Corey

On time and very transparent with the process. Helped me immensely and I highly recommend this company for your IT needs...

Dane Lawlor

Gabriel did an amazing job, he was right on time and knew exactly how to fix my issues in a matter of minutes. What a great resource!!!...

David Solinger

Superior first rate service in resolving computer speed and possible virus issue. Gabriel was able to remotely resolve both issues at a reasonable and fair cost. Gabriel was also able to resolve my problem on his 1st effort. He is now my …...

Georgia Larson

Responded to my call right away and came over the same day. Personable, professional, and effective in fixing my computer problem. THANK YOU!!!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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