Dapper IT LLC in Gresham: 5.0-Star MSP Reviews & Trust Score

Dapper IT LLC is a Established, High-Volume MSP based in Gresham, holding a 5.0/5 rating across 123 reviews. Customers most often mention Helpful support team, Exceptional customer satisfaction. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 5 (133 reviews) AI Trust Score: 99/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Established, High-Volume MSP

✨ AI Insights for Dapper IT LLC

99
Trust Score
30
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Gresham, Oregon

Dapper IT LLC Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
gabriel
computer
recommend
will

AI Review Intelligence Summary

Based on 30 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Duenna Kawanishi

Gabriel provides excellent work on your computer and checks everything out. You will not be disappointed with the service he provides. Thank you for all you do and I appreciate your quick response....

Gail Condrey

Gabriel was a God send! So glad we found him. He came to the house, took care of all our concerns, was very professional, very knowledgeable, very efficient. We will definitely have him return for any of our tech issues in the future....

Wayne Flint

Gabriel did a fantastic job and explained why my computer was not working. It was dated and parts had failed. The problem was resolved....

Morgan Maurice

I would give a 10/10 if I could. Gabriel and his partner were able to come fix my computer AND laptop SAME DAY! They were super nice and informative of all of my questions. Highly recommend!...

Brent Fraunfelder

Gabriel was able to help me determine what happened to my printer. Unfortunately, it wasn't fixable, but I was able to at some point determined that I will need another one. I think if you have a computer or a printer problem.I would recommend Gabriel because he was very helpful.And thorough too...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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