Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 87.5%
😐 Neutral: 4.1666666666667%
😠 Negative: 8.3333333333333%
Greenville, North Carolina
DataGroup Technologies Quotes?Based on 24 reviews averaging 4.5 stars, overall feedback is excellent. Customers most often mention helpful support.
The guys at DTI are awesome! Teaven is always so courteous, prompt, and professional. Never had an issue with any of the other techs, they are great. If you need something done fast and at a reasonable cost, call Datagroup Technologies....
The folks at DataGroup Technologies are wonderful to work with. Thank you to Teaven and Json for being so helpful today....
Thank you for taking the time to provide your feedback. We are always here to help day or night. If you should need anything please contact our 24/7 service desk at 252-329-1382 option 1...
From what I’ve experienced this company charges higher than normal fees for services and could not resolve an ongoing issue for several months which resulted in additional charges from our vendors as they were unable to help us given our IT …...
VERY POOR SERVICE! As a business owner it is absolutely SHAMEFUL the way this company takes advantage of people. Warning to future clients....DO NOT allow this company to manage your IT needs. Before you know it you will have racked up …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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