Dr. Shred Computer Tech Yuma - MSP Reviews, Trust Score & AI Analysis

Dr. Shred Computer Tech operates as a Balanced MSP with notable strengths in Helpful support team. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 4.7 (83 reviews) AI Trust Score: 86/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Dr. Shred Computer Tech

86
Trust Score
25
Analyzed Reviews

😊 Positive: 96%

😐 Neutral: 0%

😠 Negative: 4%

🌐 Visit Website

Yuma, Arizona

Dr. Shred Computer Tech Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
computer
shred
mike
phone

AI Review Intelligence Summary

Based on 25 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Michele Morache

So far there hasn't been a computer or phone issue that Dr. Shred could not fix. I won't go anywhere else. His cost are low too. This man is a genius...

Kim W. Walker

Mike was super informative and a great help. Not only did he set me up with a great computer but he gave me a quick tutorial on how to use it. Customer service is hard to find these days, so it is awesome when you find it. Need a brainy computer man, Mike is your guy. Will be using him again. Loving it! Kim....

Unstable Ace

Dr. Shred has helped me out with 2 computers so far, my own and my girlfriends, and both times were great experiences. My PC was a custom build and he did a lot of the installations, wiring and even installed windows and it was all for a …...

Robert Wisneski

I had an old Roland sampler with 3 malfunctioning control knobs. After ordering & receiving replacement potentiometers, I dropped the unit off and Mike had them swapped out in no time. Now, I'm back in business!...

Sandra Orozco

My son had dropped his PS5 so we looked around to see who we can take it to for a reasonable price and we found one. He replaced the HDMI PORT, did an excellent job and he is very nice and reliable. He will be my go to guy for any technical repairs....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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