Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 94.736842105263%
😐 Neutral: 5.2631578947368%
😠 Negative: 0%
Barnstable, Massachusetts
Dragonfly Computers Quotes?Based on 19 reviews averaging 4.9 stars, overall feedback is excellent. Customers most often mention helpful support, strong communication, a security focus.
Jon and Dragonfly Computers have been an absolute lifesaver for my business. For the past decade I basically “winged it” with IT and somehow made things work, but it was never truly organized or secure. …...
I was referred to Jon Goosman and Dragonfly Computers when my law office caught on fire a few years ago. Jon invited me to his house with my wet, smoke-filled server and dropped everything he was doing to immediately get my company back up …...
They only work with clients who represent companies and do not work with individuals....
Jon has been our IT person for many years and is an asset. He is always there when we need him and provides helpful input and guidance as well. I would highly recommend him to any business owner!...
We have a very complicated system with a server and 7 workstations. Everything is so complicated now with some data on the server and some in the cloud. If something goes wrong I would suddenly have people on payroll who couldn't do their work. We couldn't keep our system going without Jon overseeing it. I highly recomend him....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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