Empire State IT Reviews, Services & Trust Score
✨ AI Insights for Empire State IT
Trust Score
Analyzed Reviews
😊 Positive: 100%
😐 Neutral: 0%
😠 Negative: 0%
Albany, New York
Empire State IT Quotes?Operational Overview
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- 10-100 employees organizations seeking managed IT services
Estimate Potential IT Support ROI
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Situations Where Alternatives May Be Worth Comparing
- Businesses with advanced cybersecurity compliance requirements
- Organizations preferring providers with larger review histories
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
Empire State IT, led by owner Yaser, consistently receives outstanding reviews for its fast, professional, and affordable repair services, especially for gaming consoles like PS5 and various computers. Customers praise the excellent communication, quick turnaround times (often same-day or within hours), and high-quality workmanship. The business is noted for its friendly, knowledgeable staff and exceptional customer service, often going above and beyond to ensure satisfaction. Many reviewers highlight repeat business and strong recommendations due to reliability and trustworthiness. Services include HDMI port repairs, screen replacements, technical support, and custom PC builds. Overall, Empire State IT is recognized as a top-tier IT repair and support provider in New York, valued for its expertise, fairness, and customer-centric approach.
Customer Review Highlights
Inexpensive while an excellent repair even had it picked up and delivered! Excellent communication and got it back quick. Had a hdmi repair on my ps5 and am very happy with the results!...
HDMI Port on PS5 broke, they replaced it for a very fair price and got it back within 6 hours of dropping it off and works good as new!...
Sweetest lil old lady owns the property. 27 acres to dig through. The rainbow flint is everywhere. It was such a fun time sooooo many colors....
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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