Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 64%
😐 Neutral: 0%
😠 Negative: 36%
Tyler, Texas
ETV Software Quotes?Based on 25 reviews averaging 3.6 stars, overall feedback is mixed. Customers most often mention helpful support, strong communication, personalized service.
This place will take your money and call you back with an outrageous amount knowing how much it took to complete the job originally and not saying so upfront. Hardware highjacking. When I picked up my computer without using their service …...
This place is joke - paid them over 200 to help with my son's computer and they did nothing - I wish I could get paid for doing completely nothing. Will never go back and will make sure I Tell as many people as I can to stay away. Extremely horrible...
We’re based in San Antonio and recently needed on-site support for a client in Tyler, TX after one of our access control devices was damaged. I reached out to ETV Software and spoke with Tana, who was incredibly helpful and professional …...
Horrible customer service. Did nothing but take my money. They kept my computer overnight never even looking at it just put it on a shelf. When I asked for a copy of agreement was told they would email it. They did not. Called and was told …...
The folks at ETV are freakin awesome. They saved both a laptop and a desk top that had been hacked and held for ransome. They solved the issue and saved my content on both devices. Thank you so much....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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