Exigent Technologies (Morristown) - 4.9/5 Rated MSP Reviews & Services

Exigent Technologies is a Balanced MSP based in Morristown, holding a 4.9/5 rating across 45 reviews. Customers most often mention Fast response times, Helpful support team, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 4.9 (44 reviews) AI Trust Score: 87/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Exigent Technologies

87
Trust Score
25
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Morristown, NJ

No address listed

Exigent Technologies Quotes?

Operational Overview summary

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
exigent
when
always

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support.

Customer Review Highlights

Melanie Merla

Exigent has been our helpdesk for over a month. Clearly we picked the best partner for this MSP - nothing but positive feedback on all points : responsiveness, expertise & partnership....

Latino Community Foundation of Colorado

We cannot thank Bob enough for going the extra mile on this issue. After two weeks of fighting with Pitney Bowes, they finally found the problem and admitted it was their error. Bob never gave up....

Kim Logdson

Awesome teamwork. Matthew was patient and understanding helping me through our setup when I was not certain how and where to find the information he required. Highly recommend working with the Exigent team. We’ve been clients for over 10 years....

Sandra Hahn

Thomas is a fantastic employee and won't be satisfied until his customer is. Great job for all employees as well!...

Anne Studholme

Bert took over a ticket that another person had to give up on. Bert was awesome, spent an hour on the phone with me, super patient, super cheerful, and solved the problem! I am always very happy with your support, and Bert exemplifies the excellence any company would be delighted to work with or employ!! Thank you!!!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Clutch AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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