Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 100.00%
😐 Neutral: 0.00%
😠 Negative: 0.00%
Columbia, South Carolina
Extra Mile Quotes?Based on 11 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, professionalism. Some reviewers raised concerns about a reported security issue.
Chris and his team are amazing! The professionalism and ability to simplify complex technical solutions for customers is unmatched....
First class...
Our mid- sized law firm used Extra Mile for installation of a new phone system and they did an excellent job. They have remained extremely responsive to any questions or issues that arise and are able to resolve any technical problems quickly and with minimal disruption to our firm’s daily schedule. Very professional....
I have worked with the Extra Mile team on numerous project and they are great. The entire team is very professional and knowledgeable. Will continue to do business with them....
Extra Mile makes my life so much easier. They are always there to help me. I would 10000000% recommend....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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