Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 80.00%
😐 Neutral: 0.00%
😠 Negative: 20.00%
Urbandale, Iowa
Fidium Quotes?Based on 5 reviews averaging 4.2 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.
5/5 call them!...
Consolidated has made some welcomed changes this last year, ask for Chris if your business is looking for solid services!...
My personal experience has been great so far. I am new to Consolidated, 3 months in....
The worst customer service ever. Was told that I didn't have to sign a contract to upgrade sercies (I was out of contract). Then I did, took weeks to upgrade and then they double billed me for the service for MONTHS. Had to get the State …...
They have an amazing direct Rep and solution set!!!...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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