FleckTech Solutions LLC (Troy) - 5.0/5 Rated MSP Reviews & Services

FleckTech Solutions LLC is a Balanced MSP based in Troy, holding a 5.0/5 rating across 26 reviews. Customers most often mention Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (26 reviews) AI Trust Score: 85/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for FleckTech Solutions LLC

85
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Troy, New York

FleckTech Solutions LLC Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

mitchell
highly
recommend
flecktech
amazing

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Christa Mcdonald

⭐⭐⭐⭐⭐ I cannot recommend Mitchell Flecker and FleckTech Solutions highly enough! My …...

Allen Loomis

FleckTech is amazing! Mitchell set up my website, transferred my domain, and introduced me to his amazing hosting platform. Truly impressed with all that he did for me. Not only does Mitchell get you set up, but he is patient and helps you learn along the way as well. Highly recommend....

Steven Gellert

Excellent, knowledgeable, friendly customer service! Mitchell helped get my email working again. We highly recommend him and will use him again!...

Linda Fay

We were very pleased with our experience with Mitchell from FleckTech Solutions! He came to our house within day of reaching out to him. …...

christina friend

I saw that Mitchell offers many services on his website so I decided to reach out to him. Mitchell has been so amazing helping me and my grandma. Both me and her are not very tech savvy so I decided to reach out to Fleck Tech Solutions. He was quick to respond, and made the process very simple. I highly recommend!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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