Florida Tech Group and CyberSecure IT Solutions

Alexis, as usual, was very professional and competent and is truly an asset to your company.

Got prompt response and knowledgeable tech. I'd use them again!

I felt really "stupid and old" when I was hacked on Tuesday (10/26/2001) around noon.
I called Cyber Secure from an internet search and had their technician here by …

As usual, Alex called at the exact time of our appointment and took care of servicing both my computers. He answered my questions and was courteous and professional. Love doing business with this company. They truly care about their customers!

Always on time, curteous, professional and does a great job

Alexis always does a great job.

I have used Florida Rech Group exclusively for 8 years. Great, responsive service & expertise! Alexis Montero is the best!!

Excellent company. Knowledgeable staff. Very responsive.

Montero is on time all the time,thank you.? …

My tech is knowledgeable. He can communicate with me in a language that makes sense to a tech novice and understands my questions. Can't ask for more than that!

We have been a client for about ten years. The quarterly updates of our computers was completed by the technician very efficiently.

Your techs are always helpful in so many ways. Thank you!

Alexis is the best! He is prompt, efficient and friendly. Have had no issues.

Thank you Alexis for keeping our company computers maintained and running efficiently year after year.

This company is awesome, they have maintained my computers for several years now. They send me an email to schedule, then I pick a time convenient for me. Alexis Montero calls at my time, Runs full cleaning , updating my programs, looks and removes any virus he might find. All this for $200 per year. Highly recommend them.

I have used this company for several years now and have been totally satisfied with their expertise and professionalism. Whenever I've had a problem, they were just a call away. I definitely recommend Cyber Secure because that's exactly how they make me feel!!!

Alex is always so detailed and handles himself so professionally. I appreciate that he knows my computers and keeps tabs on us quarterly.

Alexis and FL Tech Group the best I have ever had! He continues to take care of us with no problems! We are on their maintenance plans, and we love them. Computers always safe and running efficiently! Would never change our IT company!

John Evans successfully addressed my virus and provided an ongoing IT security solution. I was very pleased with the service I received.

Appointment call was prompt. Maintenance performed in a timely manner plus notifications and downloads of expired needed programs. Totally satisfied with Florida Tech service!

I've been subscribing to their maintenance service for over 7 years. Alexis has always been prompt, trustworthy, reliable, and personable.

Responsiveness, Quality, Professionalism

Alexis Montero is wonderful! He gives us superb service every time. Our thanks to you all at CyberSecure. …

Alexis is very good at his job and accommodating.

Florida Tech Group is a wonderful company/experience. I have great confidence in Alexis Montera. He is so easy to work with and is really great at solving problems. Working with Alexis and Christian is the best!! Dee

This company is great! My initial discussion with Christian was comforting as he assured me they would come out to danger issues. The next day appt was confirmed and Alex called to let me know that he was headed our way. He showed up …

Always on time. Never had a problem.
Will always answer my questions.

AS ALWAYS AN EFFICIENT AND PROFESSIONAL SERVICE. THANK YOU. I HAVE CONFIDENCE IN YOU!

Alex is both super good and patient!

Timely and professional service. Very accomodating.

Professional, proficient and painless! Highly recommend their service to all. Gary

Excellent service, no issues, just good experience and reliable as advertised

excellent as always. Quick and efficient !!!! great job by both Alex Burton and Alexi Montero. Had a few glitches early but everything worked out. I'm very happy with the results

Professional,courteous service

My backup laptop started the spinning wheel of death. Tech Alex determined that it was indeed beyond help and that my primary laptop was close behind. He found a new one, transferred my files, disposed of the oldest one and warned me of the …

Response from the owner

As usual Alexis did a great job on our quarterly computer maintenance and we now have no issues on either computer.

Alexis Montero always does a great job with my computer needs. I highly recommend this company

EXCELLENT SERVICE FOR OVER 20 YEARS, ALEXA IS VERY
GOOD.

Best thing I ever did. Computer is updated every three months and scanned for viruses. Excellent service!! Highly recommended!!

I have used The Florida Tech Group and CyberSecure IT Solutions for years now, and my experience has always been positive. My routine quarterly maintenance reviews are thorough and Alexis Montero has helped me with numerous minor, but …

Today we had our two desktop computers' regularly scheduled maintenance completed by Alexis Montero. Alexis provided his usual excellent service as he has done for us for several years. We are most fortunate to have such a friendly, capable technician to maintain our computers in excellent condition. Thanks Alexis!

Alexis Montero hit a grand slam home run! On my wife's computer, he resolved a vexing and difficult issue that has plagued her for at least six months; even the vendor of the application couldn't fix it, but Alexis did it!

I just wanted to thank John Evans who came out to my house as I work remotely from home. It was a Monday which is very busy in the Medical Field and I had no internet connection. I was in tears as he came to my door. He calmed me down …

I have trusted my computer and laptop to their experts for at least 10 years. Always helpful, always on time.

Alexander was great! My printer was wifi and difficult to set up. His perseverance was incredible. Very professional, always patient and polite. Recommend him highly.

Alexia is the best
Always pleasent and polite.
Great work.

I have never had any issues since I started using CyberSecure IT Solutions. Great value and service that I highly recommend to anyone.

Excellent SERVICE

My old computer was loaded with viruses and other malware. Alex worked hard to clean it up and set up my new computer with protection against any future attacks. Now I can still access files and photos on my old computer and keep my new computer clean.

I have been using this company for a few years now and am very pleased they keep my computer running smoothly. They have a great group of techs that will help with problems even when you don't know what you did to your computer. Knowledgeable, friendly, and secure. I would recommend them.

Alexander was great and very helpful

Alexis does a great job maintaining our computers and keeping our information safe. He's also handled transferring files to new computers and assisting in purchasing the right computers for our business. We are very pleased with the service we get from CyberSecure

Helped me import contacts from one account to another. Can always ask them extra questions.

Alexis is the best ?
He's thorough and professional. He keeps our computers running smoothly and gives us peace of mind quarter to quarter. …

Alexis was able to fix my issue with not being able to access my Outlook email that resulted because I had to change my roadrunner (Spectrum)email password. I had already spent a couple of hours trying to do this on my own so was very pleased that he was able to help.

Always on time, courtous, efficient and the quality can not be beat!!

We have experienced Excellent Service for the many years that we have used your service. I love that you keep tract of everything and I don't kneed to keep tract of anything.
Margaret Brook

Excellent company been keeping my computer in the best condition for years Any emergency they help right away

Alex was excellent. Very helpful. Highly recommended.

I have been using this company for approximately 10 years, and I am pleased with my Service Representative, Alexis. He is very professional yet friendly and takes care of my computer, so I do not have to worry!
Much appreciated, Alexis!

ALWAYS ON TIME AND EXCELLENT SERVICE

Alex is the man. So efficient.

They properly fixed my computer issue, at a very reasonable price. They were great to work with and I highly recommend them.

Fla Tech Group/Cyber Secure has been my go to computer/internet technical resource for at least 10 years. They have never failed to deal with any operational or physical issues that have come up. Quick, reliable competent.

Prompt, knowledgeable and very professional. Will certainly recommend.

Florida Tech Group has been my computer maintenance and repair provider for over 10 years and I have enjoyed the peace of mind from knowing they are on my team for making sure all of my computer software updates as well as security measures are in place and up to date.

I have been with south Florida tech for many years now and always with the service I receive

Quick response and awesome technician, Alexis who fixed my issues.

Response from the owner