Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 60%
😐 Neutral: 0%
😠 Negative: 40%
Ballwin, Missouri
Forward Slash Technology Quotes?Based on 5 reviews averaging 3.6 stars, overall feedback is mixed. Some reviewers raised concerns about professionalism concerns.
Very unprofessional, quick to blame others. Rude staff even during simple troubleshooting....
Great company and professional team; Always going the extra mile to make clients happy. Cannot recommend them enough. Welcoming staff, amazing hospitality if getting an interview or meeting, and issues handled with utmost urgency. …...
The staff at Forward Slash are amazing! They're so dedicated to their clients, and are experts in the IT field. I'm used to IT companies that ignore you, talk to you like you're stupid, or just band-aid problems. I am SOO grateful to be a …...
went here for an interview. Their office looks cool, but their people look miserable. It took forever for anyone to interview me and once I saw the way their people were treated, I got out of there quick. I can't speak for what they do, but …...
Good customer service - they have a dependable staff and always pick up my phone calls. The best IT company I've ever worked with....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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