Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 20%
😐 Neutral: 0%
😠 Negative: 80%
San Angelo, Texas
Frontier Communications Quotes?Based on 25 reviews averaging 1.9 stars, overall feedback is below-average. Reviews are largely general in nature without a strong recurring theme.
Internet service is not bad, but customer service and actually trying to speak with someone is absolutely terrible. My bill just went up without notice and I am unable to get ahold of anyone. If you go through the app and use the automated …...
I don’t usually leave reviews but we spent a month just trying to get service to our house then pivoted to just trying to get the deposit we placed for service back and I just received my 3rd email about “we are working hard to get this …...
Don’t do it I just got AT&T Internet for 47 a month Also, they will charge you to restock your equipment, which is crazy. You could …...
Frontier should’ve never accepted to be part of Verizon. Ever since then it’s been outage after outage. Before the merge, nothing and it was literally the best. Now I’m going to look for different internet companies because it’s gone to shit. And the prices are outrageous for 1 gig of WiFi. Get it together Frontier!...
Terrible tech support especially when you have a third party router and the MODEM indicates an issue. I had a tech visit scheduled and it randomly was canceled and when I went through the bot to get that appointment reinstated it shuffled …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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