Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 0.00%
😐 Neutral: 0.00%
😠 Negative: 100.00%
Waterbury, Connecticut
Frontier Communications Quotes?Based on 5 reviews averaging 1.0 stars, overall feedback is below-average. Reviews are largely general in nature without a strong recurring theme.
We've been customers of Frontier Communications for a few years. We would discourage anyone from becoming affiliated with them. First, it's difficult to talk with an employee if you have a problem. Secondly, they threatened us with …...
We moved a new house and they never showed up after confirming the day and time window several times. Then they had the old address as the new address and did nothing to fix the situation....
I attempted to become a Frontier customer, but I never even made it to the point of receiving service. The experience leading up to installation was so frustrating and aggressive that I chose to walk away entirely. …...
Awful experience. They came out twice to install and then told me they could not because of issues in their end. The tech then ran over my grass instead of driving on the driveway and shredded the lawn....
Avoid Frontier at all costs! They stated they're unable to prorate my last internet bill and are charging me a $50 restocking fee to send back the modem. They won't be an option for me in the future as part of my reason for canceling is that my bill increased $25 monthly....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
Ask questions, share experiences, or discuss Frontier Communications.
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Compare trust scores, customer reviews, pricing signals, and managed IT services.
