Fusion Networking and Technology in Pacoima: 3.9-Star MSP Reviews & Trust Score

Fusion Networking and Technology is a Security-First MSP based in Pacoima, holding a 3.9/5 rating across 7 reviews. Customers most often mention Security-focused operations. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 3.9 (7 reviews) AI Trust Score: 51/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Fusion Networking and Technology

51
Trust Score
5
Analyzed Reviews

😊 Positive: 60.00%

😐 Neutral: 20.00%

😠 Negative: 20.00%

🌐 Visit Website

Pacoima, California

Fusion Networking and Technology Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Security-focused operations

Most Common Customer Feedback Themes

Security-focused operations
fusion
networking
system
several

AI Review Intelligence Summary

Based on 5 reviews averaging 3.8 stars, overall feedback is mixed. Customers most often mention a security focus.

Customer Review Highlights

Colin Barceloux

Hired Fusion Networking and Technology to install a multi-camera security system in our warehouse. After two separate service visits, one camera remains completely non-functional. Rather than working with us toward a resolution, the owner …...

Sheldon Katz

Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was clean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and …...

Mauricio Alanis

I work in a medical laboratory, and we're in the process of adding several new automated, high-volume laboratory instruments, which connect over TCP/IP and transmit a substantial amount of data to our LIS system. The network design we …...

Mario Vazquez

Hello Sir, We have never done work for you. Perhaps this review was intended for another business. We kindly ask that you remove it....

Chris Laubach

Fusion Networking was a gem of a find for our church facility in Malibu. We were installing an extensive and robust WiFi system over our entire campus and met with several potential suppliers to do the project. From first contact through …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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