Galactic Computers MSP Review: Ratings, Trust Score & Services in Beaverton

Galactic Computers is a Established, High-Volume MSP based in Beaverton, holding a 4.6/5 rating across 154 reviews. Customers most often mention Helpful support team. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 4.6 (155 reviews) AI Trust Score: 81/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Established, High-Volume MSP

✨ AI Insights for Galactic Computers

81
Trust Score
26
Analyzed Reviews

😊 Positive: 88.46%

😐 Neutral: 0.00%

😠 Negative: 11.54%

🌐 Visit Website

Beaverton, Oregon

Galactic Computers Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
price
fixed
frank
computer

AI Review Intelligence Summary

Based on 26 reviews averaging 4.5 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Caio Fernandes

Sold me a working PSU to replace my defective one. Quick and easy sale. He threw in a CMOS battery for free at checkout, probably cause it's more trouble than it's worth to put a price on it, but it was nice of him :)...

Logan Hudnall

⭐ Told My RTX 3080 Ti Was Dead — It wasn't. I brought my custom gaming PC to Galactic Computers for a diagnostic and paid $100. …...

Pamela Miller

The owner/IT EXTROIDINER Frank is knowledgeable, reasonably priced and very patient. I went in for a battery on the recommendation of battery plus, spent less money and walked away with a new to me laptop. The cloud gave us some difficulty …...

Lana Cosbodillo

Honestly the best customer service experience ive ever had! Went to get my switch checked out and Frank had it fixed for a fair price and the turnaround time was quick! I highly recommend this place!!...

Jojoe Nujoy

Cluttered shop, sloppy work, and three wasted trips. I brought my PS5 in for a USB port fix, and one time he said it was done but was still finishing it when I walked in. After all that, both USB ports ended up dead and he claimed the IC …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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