Genie IT Services

We use Genie for all our needs at our office at Bay Glass & Window. They are great people to work with. If I ever have a question or concern about my computer, email or technical stuff I send a request in and they are on it usually in minutes! Great people!!

Genie Computer Systems have been my "go to" computer people for several years now. I work from my home on my computer and they have saved the day many times! Their virus protection plan is the very best I've ever had; I cannot say enough good about that service! 5 big stars for having such a great team watching my "online back"!!

I thought my laptop had seen its last days. I brought it to Genie Computers and they found that the problem I was having was a minor one. They saved me lots of money by not having to replace it with a new one. I received it back the same day working like new!! I would definitely use them again!

Genie Computer Systems has hosted our website since 2007. From the very first visit Chuck was extremely helpful in setting up our site. Over the years I have had some questions and without fail I was able to get the answers I needed. …

I have been using Genie IT Services for years as a subscriber to their Network and Cyber Security program and never had a problem that wasn’t handled in a matter of minutes. Recently, I had to use their Data Back Up and Recovery expertise …

I was having an audio issue with my laptop. I tried updating the drivers, doing a system reset, and finally updating the OS to windows 11. Nothing was working and after researching online I was sure the the audio card on the MoBo burnt out. …

Genie is the only place for computer repairs & sales. Fast friendly service by all staff members. Genie far out does the BIG BOX stores. It's a small local company with big results. Their computers are super high tech and you can not beat …

I have bought a monitor from them everyone was GREAT prices were GREAT and they went way out of there way to make sure I was able to get the monitor and computer working correctly. Everyone was very kind. …

Had my desktop crash, pulled out my laptop and that was also having problems. Dropped both off to Genie IT and had them back in hand by the end of the day. Price was very reasonable. I work from home, so it could have been so much worse. They were friendly and helpful, quick and reasonably priced.

Gene IT Services is a excellent service. Bought a new laptop and the data was transferred within a day. All my questions about the new computer system were answered the next day. Excellent customer services. Highly recommend them.

Some 9 years ago, had good fortune to find Genie IT Services. Have been a member ever since. NEVER have I had a problem as a tech nerd that they couldn't fix even over the phone. I stumbled into a possible spam/tech situation and couldn't …

I have been using their services for several years now. I like the remote customer service and I don't have to take my computer on to the shop. I have never had any problems with viruses or anything like that. They are great people. My brother uses them too.

My iMac hard drive had crashed so I took it to Genie to be diagnosed and ultimately repaired after checking a couple of other places. I was pleased with the service for several reasons: 1) unlike several of their competitors that have …

It has been a wonderful 2-3 years with Genie IT Services. They provide M-F remote access for your computer, as well as fraud protection. It is a pleasure to have their help when needed. …

I have bought several laptops and tablets from Genie. I have never had any problems. Their staff is very knowlegeble and kind. They have always explained things. I really appreciate everything that they do. They are very classy and …

I have been using Genie IT for about 4 years now. So easy to use! They log into your computer remotely, so there is no need to bring it anywhere! I would highly recommend their services!
Matt helped me today! Very good!!

I was referred by my brother many years ago, and over this time I have had a few visits to Genie Computer and without hesitation I have never had a bad experience with them. The same staff has been there since I have been going and they …

Great service! Traded in for a new computer and all info transferred. In addition set up another computer. Very friendly and professional. Kept us informed during the process. Their work was impressive. I recommend Genie for all your computer needs.

I called Genie IT Services late on a Friday afternoon with some urgent printer problems. They got me up and running again before the end of that day. I signed up for online support and got the latest and greatest protection plan at a very reasonable rate. I’m very pleased with their customer service!

As always, I was treated with respect and patience by Chuck as he worked out the problems I had on my lap top. The same kind as everyone at Genie people have shown us. Thanks to all of you who helped me avoid the scam traps in was facing. …

Excellent service and communication about the issue with my laptop. A part had to be ordered but I still got my laptop back within a business week. Very affordable pricing as well. Highly recommend!

We have had several visits to Genie computer the last few years, and I would recommend them strongly to my friends and family. We have had computer repairs and even purchased a new laptop there. …

We have been with Genie for a long time and would not take our computer anywhere else. They always fix our problems in a good time range. They are very nice, caring and takes the time to help you understand.We would highly recommend them to everyone,

As usual, my experience was great. My tech was experienced, friendly, knowledgeable, understanding of my issues, and lack of abilities, and happy to help me get running as i needed in short order. Once again Genie IT services is on the spot and solves my tech issues immediately. Thanks Genie.

These guys are great! I have been under contract with them for years and have never been let down. There are on the spot when I had a problem and solved every problem quickly. …

The Team at Genie Computer Services are the most helpful, patient, and understanding group that I have ever dealt with. They have always been very prompt in taking care of my problems and are very encouraging. They get 5 stars from me every time!!!!!

I am SO glad I use your service...
My computer was invaded by MS Bing/Edge which is NOT my preference, and now even more so. I especially thank Mina who helped me today. He was patient with me …

Best computer repair in St. Pete. My work computer shut down in the middle of an important meeting. I was freaking out!! Genie IT quickly accessed the problem, sold me an awesome laptop at a great price .. allowing me to get back to my meeting. Fixed my other computer quickly and saved the day!! Highly recommended!!

Genie IT Services are great. Friendly customer service every time I call. Most times they are able to assist me remotely, which saves me a trip to there location. They fix about 100% of our computer issues quickly and efficiently all …

I have had several experiences with Ben over the last two months, His technical skills are so impressive. I have never worked with someone who is also so kind and patient. I highly recommend Genie IT Services for all your IT needs and ask for Ben. Thanks Ben, You are a Rock Star to me and all who have worked with you.

I called and explained my pc turns off randomly. When I brought it in they refused to take and try to fix it. Don’t go here if you have power issues with your computer. Suggestion for Genie IT, when people call…LISTEN!

I brought my Dell Inspirion into Genie OT Services, and PJ really helped me out. She assessed the problem, corrected it, and made my computer much speedier and more useful. All for a very reasonable price. Thank you!

I called Genie Computer services about an issue that I was having with my laptop, in regards to viruses notifications. I spoke to Stacie who sent me an e-mail with a link to download. I downloaded the link, opened it and followed …

Genie IT Services is an excellent service oriented company that truly means it when they say they want the customer to be perfectly satisfied with any services they provide. They have helped me with numerous computer issues including …

Genie Computer Systems of St. Petersburg, FL worked on our laptop remotely to correct the issues we were having. The service was quick and our laptop works fine now. We would recommend their service to anyone that is having issues with their system. Awesome service and very professional and knowledgeable staff.

Genie IT Services - Rating: 5+..... I have been a customer for several years and I would not go anywhere else. You receive great customer service, expert staff and complete dedication to solving your problem and making sure everything is …

Great guys and Stacy is always so helpful. I give her lots of credit. We have not always been the e
asiest customer but they keep us around.Been with Genie about 12 years. We worked through issues of concern together very diligently. Great team!

I’ve been with genie for over six years. They have always been there for me in very short notice. I’m 64 years old and basically computer illiterate and these guys done how always lead me threw my problems. What I pay a month for monthly matinees is well with every cent. Can’t recommend them more!!!!

We have used Genie for many years and have always had a great experience. The prices are fair and repair time is minimal. They are very knowledgeable and take time out to explain what has happened to your computer and the best course of action to take.

When I first walked in the lady at the counter said- "Hi Kevin!" I had never met this woman before and they weren't informed I was coming! Crazy! I needed repairs on my old HP laptop. It was too old to get parts but I asked them to remove …

I have used this business to buy computers and too get help with online issues remotely
Meaning I do not have to bring my laptop to the store. They always get the job …

Genie IT is very responsive and professional when working on issues. The tech was patient as I was explaining the problem and he was able to explain and resolve the issue remotely. Great IT Support!!!

I have been using Genie since their start up! I have purchased PC's, parts and services and I found them to be fast, courteous and not too expensive in charges! …

The tech Justin just finished with issues on my personal computer. Justin is always spot-on when diagnosing and the fix is done. I have been with Genie for about 8 years and find their services and pricing very fair and so worth it! I find their services very worthy.

Because I am now working from home, I needed to have my scanner connected. I was super happy and impressed with how quickly Genie got it do for me. I made the request on line and it was done in a few hours remotely. Rocky followed up with …

I’ve been a client of Genie IT for years and have always found them friendly, helpful and knowledgeable. Recently I brought in my 12 year old laptop to see if it could be fixed (broken keyboard letter and so slowwww). Not likely and …

It's so comforting to know Genie is there for me! When I recently fell prey to a phishing scam, they saved the day for me, cleaning my computer and helping me secure my private data. Justin even called back the next day to make sure all was well. Thank you, Genie IT Services!

Genie IT Services has always been a top notch service for my business. They are always well prepared and quick for any problems that arise. I would highly recommend their services for any business computer maintenance.

Everyone at Genie is extremely knowledgeable, helpful, and very
kind to put up with novices like me. I couldn't live without them.
Great organization.

Genie computers is by far the best computer service I ever had in 35 years of computer usage. I highly recomend thier subscription service no matter where you are on the web. Five stars!

Genie IT Systems has done a remarkable job for me and my business. They were at all times professional, courteous, experienced, and patient, not to exclude expert in their field of cyber security. Chucks team, including Ben and Stacey, …

Benjamin was great to work with. He guided us thru the process of purchasing a refurbished computer and getting it set up for my father-in-law. We were more than satisfied with our Genie experience!

As a neighboring business of Genie Computer we have tried their IT repair service several times now. Each time we have used them there have been unexpected cost and or they have not been able to make the repair. Today we called them to …

I appreciate the help and professionalism of Genie! I also appreciate the great value of the yearly contract! Today's service alone was worth the money and to add in the security suite makes it an even better value. Plus they are thorough and professional and understanding! Love Genie

Thanks Genie for the quick response and repair of the snag in my Webroot program. It's working just fine! I first discovered you and the talented folks you work with, just about two years ago, I was in the midst of pathetically hacked up …

I consider myself very un-knowledgeable about most things involving technology, so when my laptop died I felt lost and desperate because I depend on it for work. Genie staff guided me through the process of decision making without a hard sell or making me feel incompetent. I am very grateful and recommend them highly.

The Genie Computer Systems team of experts know computers and the security to protect them. They have been most helpful whenever I've needed them. Dawn and Chris, and their team are WONDERFUL! …

Before you buy a new computer, call this company. They can fix or upgrade any system you have. I just took my dad's PC in and they got it running better than when he first bought it. …

I needed a Windows 10 restore on my wife's laptop which had died. Genie did all the backup and updating needed. Plus, once home when we had a question about files the remote servicing function was invaluable because it cleared up the …

I was very pleased with the service that I received at Genie. All of the staff members were courteous and helpful, the price was reasonable, they communicated with me regularly throughout the process to keep me updated, and they worked …

Hi i’m a PC gamer, i stream on twitch and create gaming content so i know a lot about PC’s and i’m very picky about who i let do anything to my computer. i took my computer here to get a deep cleaning, not only was the customer service …

My first time using Genie IT Services. The experience was really great! Shortly after submitting my ticket, Matt was on remote and fixed my issue in just a couple of minutes. I will recommend Genie IT Services for sure!

Reported to better business bureau. Had warranty work done on cpu. Simple Windows reinstall and fan replacement. Was told I wouldn't have to pay their standard $50 fee; do back up of my drive. Then was told I had to pay the $50 to get my …

Once we reached out they quickly got us on schedule to come help us with all sorts of miscellaneous things around our office. They have been very responsive and friendly.

I dropped off my $1,600 hp laptop yesterday because I began having charging issues the same day. I called this morning for an update on the diagnostics and was told the repair was motherboard related and would cost over $600. I shopped …

"Make me look stupid quickly" is my motto with IT folks. These guys did just that. Owner is also extremely good at customer service.

Love everyone at Genie, great value for your peace of mind. If anything comes up I just click the icon, send a quick message and within minutes they are on the phone with me. Very responsive and always professional!!!

Wonderful people here. My Work desktop went bad, and it was fixed within a few days for an affordable price

These folks are great. I had a printer access issue that was fixed very quickly (on a Monday morning after I posted it Sunday night). I also added another while we were talking and got that taken care of at the same time. They have worked …

I had an issue with my printer/scanner. I am so pleased that I have Genie IT Services. I just called them and within a matter of a couple of hours they fixed the problem. They are so responsive and helpful. I have had other computer …