Global Voice Direct

The worst customer service ever. I’ve had nothing but issues since I joined. When you call the same exact person answers which tells me they are short staff. They will keep you on hold for a while then say customer support can’t fix your …

This company is a SCAM. This company website took my money. No service provided. NOW, there is no one to speak to. Can not access anyone. They take your banking info. FRAUD company do not PARTICIPATE. You have been warned. SCAMMERS.

The only place I trust for answers

Get your Business together with them

Horrible. I will be canceling my service soon. Worst company ever. Unprofessional customer service u can never get ahold of.

You can never get them on the phone and I’m trying to cancel my account and they won’t answer emails or the phone. I would not recommend them to anyone

Great customer service

I love my phone service. Comes with everything that my business needs. Free fax, enterprise phone system. Unlimited extensions. I am able to build my business credit with global voice direct

Been trying to get through to them for the last week , no one has called me back

Response from the owner

I signed up with this company over a year ago and several times I've requested information on the SEO's they said they report for you and the Tradeline that was supposed to be reported on the business credit. Nothing was completed. I was …

Does not exist or is unreachable

I signed up with the company about 2 weeks ago and I have requested via email as advised, via the chat on-line and over the phone that someone please give me a call to configure the phones and I have yet to speak with anyone. In addition I …

Best phone company ever. They help me establish my business credit. Their trade line is excellent. I got my fax number and phone number within minutes. Free 411 listings. Thank you global voice direction team

I called so many times no one ever picks up the phone. I’ve left several email messages. They keep sending me bills every month and I want to cancel. I have no access to the account. Terrible I’m going to file a complaint with the Secretary of State and the BBB.

Great phone company. I was able to get business credit with global voice direct. Their net 30 plan is amazing

I have tried reaching out to this company many times for cooperation, they take almost weeks to reply to messages and emails, the sales and customer service team really don't care. I reached 2 departments, voice and SMS department, but no one gives a proper answer. It was a really frustrating and bad experience.

I’ve been trying to cancel my service you can’t get in contact with anyone this is terrible never had a problem billing my card every month there is absolutely nothing on the account which enables you to cancel service

Stay away from this company. They charged my card but never sent an activation email so I can't get the toll free number. They don't anser the phone. I had to call my bank and put in a disput. They are the worst. I filed a complaint with the FTC for fraud and the BBB.

We've spent hours trying to contact them and no one answers the "customer service" line. If I cannot get through to this phone company, I will be filing a complaint with the Better Bureau Business. We are having issues transferring calls within our law firm and its unacceptable. I need this issue resolved as soon as possible.

I really wish I would have read the reviews on this company first. They're horrible! No one in the customer service area calls you back i have left about 4 voicemails in two weeks...to no avail. They will take your money and offer no support once the funds have been obtained.

It appears phone scams use this service.