GTS Communications and Cabling Parma - MSP Reviews, Trust Score & AI Analysis

GTS Communications and Cabling operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
GTS Communications and Cabling logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 3.7 (3 reviews) AI Trust Score: 25/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for GTS Communications and Cabling

25
Trust Score
3
Analyzed Reviews

😊 Positive: 66.666666666667%

😐 Neutral: 0%

😠 Negative: 33.333333333333%

Parma, Ohio

GTS Communications and Cabling Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

tell
about
supporting
local
small

AI Review Intelligence Summary

Based on 3 reviews averaging 3.7 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Michelle Bosak

I am all about supporting local small businesses, however I am severely disappointing in how this company handles their employees. It is completely unethical and illegal to hold wages from an employee who has decided to leave your organization who has worked their hours and completed a job....

Trudy DiFranco

Seth spent time at our office mounting computer monitors. He was nice, friendly and professional. He was also knowledgeable and he took the extra steps to make sure the job was done right. It was a pleasure to meet him and will recommend …...

scott wood

I only painted the inside of their building, but let me tell you; I've never seen a happier bunch of people working in my life. They are all super family oriented and you can tell after being here for just 5 minutes that they love what they …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss GTS Communications and Cabling.


No discussions yet. Be the first to ask a question about GTS Communications and Cabling.

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>