GTX Communications Reviews, Services & Trust Score
✨ AI Insights for GTX Communications
Trust Score
Analyzed Reviews
😊 Positive: 70%
😐 Neutral: 10%
😠 Negative: 20%
Kansas City, Missouri
GTX Communications Quotes?Operational Overview
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- Organizations prioritizing relationship-driven IT support
- 10-100 employees organizations seeking managed IT services
Estimate Potential IT Support ROI
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Situations Where Alternatives May Be Worth Comparing
- Businesses with advanced cybersecurity compliance requirements
- Organizations preferring providers with larger review histories
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
GTX Communications, led by John, is praised for its personalized and hands-on customer service, especially appreciated by local and small business owners. Customers highlight tailored phone systems, quick assistance, and competitive pricing. However, there is a notable negative experience involving alleged unprofessional behavior and unresolved service issues. Overall, the majority of reviews commend GTX for excellent service and support, though some concerns about professionalism and service reliability exist.
Customer Review Highlights
John has been great to work with. He can tailor your phone systems to what you need, and as a mobile small business owner it's fantastic....
This John dude was trying to Scam me and he wanted to charge extra $300 for new phones and I declined his phone system and he left without fixing my phone service and now I'm without phone line for 3 weeks. I am going to sue him. Very unprofessional guy and cheater....
We used GTX's PBX for several years but needed mobility. We signed with AT&T in Oct 2024. The ATT rep called GTX from my office in my presence to get the porting code that did not work. ATT had to override to port over 2 phone numbers. GTX …...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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