Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 0%
😐 Neutral: 0%
😠 Negative: 100%
Dothan, Alabama
Guru Group LLC Quotes?Based on 5 reviews averaging 1.0 stars, overall feedback is below-average. Reviews are largely general in nature without a strong recurring theme.
If I could leave no stars I would. Had 2 appointments scheduled. Didn’t show up for either one. No call or texts. When I tried calling, I got a recording that said no one was answering phones due to staffing issue. This company was referred …...
Terrible customer service, no human to answer the phone. Said they would schedule an apointment in 72 hours they didnt. Called manafacturer to schedule, they did, but guru no showed. How do you operate a business when customers are. Kt important to you?...
I had an appointment through Electrolux for Guru Groups to come out and fix a new dryer. Their time frame was between 12 and 5pm so I made arrangements to be home and Guru Groups was a no show. No show, no call, no email, no update at all; just a waste of my time....
Was scheduled for an appointment to fix dishwasher. After scheduling time away from work and waiting almost three hours for the tech to show up, I called to inquire on when the tech may show up and was told he was at a training event and …...
I had a service appointment set for between 1 & 5 pm. They were supposed to call the day before, they did not. They were supposed to call the day of to confirm, they did not. I started calling them the day of at 8:30 a.m. to confirm for …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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