Hive AI (Miami Beach) - 5.0/5 Rated MSP Reviews & Services

Hive AI (Hive Forensics AI Inc.) is a Security-First MSP based in Miami Beach, holding a 5.0/5 rating across 8 reviews. Customers most often mention Fast response times, Security-focused operations, Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 5 (10 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Hive AI

82
Trust Score
10
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Miami Beach, Florida

Hive AI Quotes?

Operational Overview summary

Operational Scoring

85
Support
70
Communication
70
Technical
70
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Security-focused operations
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Security-focused operations
hive
forensics
hiring

AI Review Intelligence Summary

Based on 10 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, a security focus.

Customer Review Highlights

Carson Camp

Really impressed with these guys. I’m a jewler and needed a custom dashboart built to handle all my online sales. The engineering is probly the best I’ve seen compared to other devs I hired before. These guys really knew what they were doing and got it done. Very happy with the work....

Rick Cross

did an amazing job automating our real estate operations. They helped us streamline calls, bookings, showings, maintenance requests, and more. It has saved us a lot of time and made managing our day to day operations much easier. Highly recommend...

Robert Edgar

Hive AI has been a great addition to our real estate company. They integrated AI into our business in a way that actually makes a difference, and it now handles a large portion of the work we used to do manually. It has saved us a lot of …...

James Logan

Hive AI rebuilt our website and added a smart chatbot. Fast, professional, and effective. Our customers love the new experience....

Kelli heier

Hive AI built our custom internal workflow automation platform using private LLM integration. They designed it to fit our exact business processes, ensuring seamless data flow and top-tier security. The team was incredibly responsive, …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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