Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 84.00%
😐 Neutral: 0.00%
😠 Negative: 16.00%
Rocklin, California
Hostbooks Quotes?Based on 25 reviews averaging 4.4 stars, overall feedback is strong. Customers most often mention helpful support. Some reviewers raised concerns about professionalism concerns.
Never been ghosted by a company before. Found them extremely unprofessional....
I've had great service using this company Hostbooks. They are very professional, friendly, get work done correctly, and always kept us informed....
Nothing like checking your year end accounting and seeing they scammed your office for $2000!! Looks like I got hostbooks for 5 years which I don't even need because I have QuickBooks. Unethical company! I will make sure to use hostbooks for my lemonade stand I setup on Saturday to pay off this bogus charge!!...
Hostbooks did a great job helping me with my Payroll problems!...
I see another one of your customers got scammed just like me. This company represented themselfs to be quickbooks and scammed us for over $15,000 dollars....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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