Hosted America LLC. Cary - MSP Reviews, Trust Score & AI Analysis

Hosted America LLC. operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 4.5 (36 reviews) AI Trust Score: 87/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Hosted America LLC.

87
Trust Score
5
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Cary, North Carolina

Hosted America LLC. Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

robert
dunbar
professional
made
installation

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Becky Palen

Our service and installation specialist Robert Dunbar was amazing. He was so neat ( inside the house and with digging the trench)and professional with us! Thank you Robert, you have so much knowledge and we appreciate it!...

Gina Wertz

Robert Dunbar was our service and installation specialist here in Fairfield Harbor in New Bern NC. He was very professional and knowledgeable and we were very pleased with his work....

Mark Pieper

We decided on Hosted America after considering many factors, and it was a tough decision. After having Robert Dunbar install our system and talking to him about it, I'm very happy we made that choice. He was respectful, competent, friendly, and on-time. With support and service like this, I know we made the right decision....

Esther “Esther” Ickes

Robert came out to install our cable TV and home phone, and he did an excellent job. He was very friendly, professional, and clearly knew exactly what he was doing. He made sure everything was set up properly and working perfectly before he …...

Duane Moore

I must say that Hosted America is definitely the way to go! It's the new wave!! My Technician Robert Dunbar was superb! He was respectful and courteous at all times. He was very knowledgeable about his job! He was prompt, punctual and …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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