Hosted America LLC. Reviews, Services & Trust Score
✨ AI Insights for Hosted America LLC.
Trust Score
Analyzed Reviews
😊 Positive: 90%
😐 Neutral: 8%
😠 Negative: 2%
Raleigh, North Carolina
Hosted America LLC. Quotes?Service Delivery Analysis
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- Organizations prioritizing relationship-driven IT support
- Companies needing advanced technical troubleshooting
- 10-100 employees organizations seeking managed IT services
Estimate Potential IT Support ROI
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Situations Where Alternatives May Be Worth Comparing
- Businesses with advanced cybersecurity compliance requirements
- Organizations preferring providers with larger review histories
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
Customers consistently praise Hosted America for its exceptional customer service, knowledgeable and courteous technicians, and reliable installation and support of phone, internet, and TV services. Technicians like Robert Dunbar, Robbie, Curtis, Gigi, and Sam receive frequent commendations for their professionalism, promptness, and problem-solving skills. Many clients highlight smooth installations, minimal service disruptions, and personalized attention to business needs. While most reviews are positive, a few mention occasional service issues such as signal pixelation and delays in remote troubleshooting. Overall, Hosted America is highly recommended for its friendly staff, technical expertise, and commitment to customer satisfaction, making it a preferred choice for both residential and business clients.
Customer Review Highlights
Any time we have ever needed a system upgrade or a solution to any issue Gigi, Sam, and Mark have been there to save the day! There is not another provider I would ever want to use. I highly recommend!!...
Before I had said ”Take your business somewhere else!” but now I have changed my mind because of Curtis. He is super helpful! Way to go Curtis!!...
Robby my technician was very nice and impressive in his knowledge and ability to perform the work at hand. Of all the people I have ever had come in and do work in my home Robby was the most amazing person I’ve ever met. Extremely cordial and kind....
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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