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Hosted America LLC. Reviews, Services & Trust Score

Hosted America LLC. operates as a Balanced MSP with notable strengths in Strong technical expertise, Effective troubleshooting, Personalized customer experience, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 0 (31 reviews) AI Trust Score: 77/100 Balanced MSP Standard
Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Technical Capability
Operational Profile Balanced MSP

✨ AI Insights for Hosted America LLC.

77
Trust Score
31
Analyzed Reviews

😊 Positive: 90%

😐 Neutral: 8%

😠 Negative: 2%

Raleigh, North Carolina

Hosted America LLC. Quotes?

Service Delivery Analysis

Hosted America LLC. operates as a Balanced MSP with notable strengths in Strong technical expertise, Effective troubleshooting, Personalized customer experience, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style Standard
Operational Maturity Established

Operational Scoring

70
Support
70
Communication
100
Technical
100
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Strong technical expertise
Effective troubleshooting
Personalized customer experience
Professional client interactions

When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • Companies needing advanced technical troubleshooting
  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Exceptional customer service
Knowledgeable and courteous technicians
Reliable installation and setup
Prompt and professional support
Customized business solutions
Minimal service disruptions
Positive technician interactions
Long-term customer satisfaction

AI Review Intelligence Summary

Customers consistently praise Hosted America for its exceptional customer service, knowledgeable and courteous technicians, and reliable installation and support of phone, internet, and TV services. Technicians like Robert Dunbar, Robbie, Curtis, Gigi, and Sam receive frequent commendations for their professionalism, promptness, and problem-solving skills. Many clients highlight smooth installations, minimal service disruptions, and personalized attention to business needs. While most reviews are positive, a few mention occasional service issues such as signal pixelation and delays in remote troubleshooting. Overall, Hosted America is highly recommended for its friendly staff, technical expertise, and commitment to customer satisfaction, making it a preferred choice for both residential and business clients.

Customer Review Highlights

Brett S ⭐ 4/5

Any time we have ever needed a system upgrade or a solution to any issue Gigi, Sam, and Mark have been there to save the day! There is not another provider I would ever want to use. I highly recommend!!...

Buddha Nepal ⭐ 4/5

Before I had said ”Take your business somewhere else!” but now I have changed my mind because of Curtis. He is super helpful! Way to go Curtis!!...

carl doyle ⭐ 4/5

Robby my technician was very nice and impressive in his knowledge and ability to perform the work at hand. Of all the people I have ever had come in and do work in my home Robby was the most amazing person I’ve ever met. Extremely cordial and kind....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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